FAQ

Charter Services

You can call the reception desk (973) 783-7500, Monday to Friday, from 9:00 am to 5:00 pm, for assistance in locating your lost or forgotten item.  DeCamp Bus Lines is not responsible for any lost or stolen items.

 

Commuter Services

Category: Commuter Services

Ticket are valid for the following time periods from the date of purchase:

  • One-way tickets, valid for one year
  • Ten-trip tickets, valid for 30 days
  • Forty-trip tickets, valid for 60 days

You can call the reception desk (973) 783-7500, Monday to Friday, from 9:00 am to 5:00 pm, for assistance in locating your lost or forgotten item.  DeCamp Bus Lines is not responsible for any lost or stolen items.

 

Category: Commuter Services

Yes, senior citizens 62 and older and people with disabilities may take advantage of the reduced fare at any time on DeCamp buses. When you ride with the Reduced Fare Program, you save 50% on a regular one-way fare. The Reduced Fare Program is available for all individuals regardless of their state of residence. Passengers can show their valid NJ Transit Reduced Fare ID or Medicare Card and Reduced Fare Coupon “Blue Script” issued by the State of New Jersey to receive the reduced fare. Reduced Fare Coupon booklets “Blue Scripts” for use on interstate private carrier buses such as DeCamp may be obtained at most local banks, savings and loan associations, authorized state or county agencies, or by writing or calling (973) 491-7112 the NJ Transit Reduced Fare Office. For senior citizens, valid identification includes an NJ Transit Reduced Fare ID, Medicare Card, Driver’s License, Passport, Birth Certificate, State-Issued Non-Driver’s ID, County, Medicaid, or Military ID, MTA Reduced Fare Card, Path Senior Fare Card, PA Senior Citizen Transit ID or PACE Card. Eligible applicants can apply for a Reduced Fare ID/Card by;

Senior Citizens Application for Reduced Fare ID Card
Click here for a printable version of an application in PDF format, then fill out and return the completed form to:

NJ Transit
Reduced Fare Program
One Penn Plaza East
5th Floor
Newark, NJ 07105

NJ Transit Reduced Fare Card/Reduced Fare ID applications are available at the NJ Transit Customer Service office at the Port Authority Bus Terminal. Or, you may obtain the application by writing or calling (973) 491-7112 the NJ Transit Reduced Fare Office.

People with Disabilities Application for Reduced Fare ID Card
Click here for a printable version of an application in PDF format. Have the application completed and returned to NJ Transit by a physician or certifying agency, mailed to:

NJ Transit
Reduced Fare Program
One Penn Plaza East
5th Floor
Newark, NJ 07105

If you’re a person with a disability, you may also obtain an application by writing or calling (973) 491-7112 at the NJ Transit Reduced Fare Office or contacting an authorized state, county, or local agency serving people with disabilities and have the application completed and returned to NJ Transit by a physician or certifying agency.

Category: Commuter Services

Tickets past their expiration date (date printed on ticket) will not be refunded.

Tickets are valid for the following time periods from the date of purchase:

  • One-way tickets, valid for one year
  • Ten-trip tickets, valid for 30 days
  • Forty-trip tickets, valid for 60 days

Ticket refunds are calculated by:

  • One-way tickets, ticket price less 10% handling charge.
  • Ten-trip & Forty-trip tickets, subtract the One-way full fare value (not the discounted value) multiplied by the number of used tickets from the actual sales price of the original discounted sales amount, the remaining value of unused tickets will be charged 10% handling charge. At times this will result in no refund.

Example: A commuter purchases a Ten-trip ticket book for $45.50 but only uses 6 of those tickets and applies for a refund with the 4 remaining unused, unexpired tickets. If the One-way full fare value of the ticket cost $5.15, the refund amount would be:

  • Ten-trip discounted purchase price = $45.50
  • Less 6 (# of used tickets) One-way full fare price at $5.15 each: $5.15 x 6= $30.90
  • Balance: ($45.50 – $30.90) = $14.60
  • Less 10% handling charge: ($14.60 x .10) = $1.46
  • Refund due: ($14.60-$1.46)= $13.14

Requests for refunds of unused, UNEXPIRED tickets can be mailed to:

  • DeCamp Bus Lines
    Attn: Refunds
    P.O. Box 581
    Montclair, NJ 07042

Include a self-addressed stamped envelope, along with unused, unexpired tickets. Request for refunds must be post-marked by the ticket expiration date (3 day grace period allotted). Allow 7-14 business days for refunds.

DeCamp Bus Lines is not responsible for lost or stolen tickets.

Category: Commuter Services

View our Fares & Ticket Information page (ticket agents are listed at the bottom of the page) to view a list of ticket agents throughout our service area.

Wind Creek Casino Services

Yes. Passengers must be 21 years or older to receive the casino bonus, and to enter the casino floor.  Bonuses are given solely at the discretion of Wind Creek.

Yes. Patrons arriving to Wind Creek Bethlehem via a DeCamp line run bus receive $35 free slot play dollars. 

A round-trip ticket to Wind Creek Bethlehem cost $45.

You can call the reception desk (973) 783-7500, Monday to Friday, from 9:00 am to 5:00 pm, for assistance in locating your lost or forgotten item.  DeCamp Bus Lines is not responsible for any lost or stolen items.

 

The Essex, Bergen, Hudson Route operates on Wednesday, Thursday, Saturday and Sunday.

The Bergen, Hudson Route operates on Thursday, Saturday and Sunday.

Bus tickets for the Essex, Bergen, Hudson Route can be purchased at the ticket agents listed here under the “Agent/Pickup Location” header.

Bus tickets for the Bergen, Hudson Route can be purchased at the ticket agents listed here under the “Agent/Pickup Location” header.